DGC contact information

Here are some ways to contact SOE about various issues.

EverQuest forum
If the moderators incorrectly delete a posting you need to forward it on to the forum admin (forum-admin@soe.sony.com) rather than post about it. I happen to be the forum admin here at SOE, and I'll work with our moderators to correct any mistakes. If you post about it and don't email us, we don't know and can't fix it.
 * Official EQ forum

Game crashing
To report crashing issues to SOE, before restarting the game go to the Logs folder in your EverQuest folder and copy the debug.dmp and dbg.txt files to somewhere. Then send those files to equserclient@soe.sony.com with as much information about the crash as you can think of.

LaunchPad

 * Feedback forum for LaunchPad