DGC contact information: Difference between revisions

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m (→‎Game crashing: Changed email address from SOE to Daybreak)
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== Game crashing ==
== Game crashing ==
To report crashing issues to SOE, before restarting the game go to the Logs folder in your EverQuest folder and copy the debug.dmp and dbg.txt files to somewhere. Then send those files to '''equserclient@soe.sony.com''' with as much information about the crash as you can think of.  
To report crashing issues to SOE, before restarting the game go to the Logs folder in your EverQuest folder and copy the debug.dmp and dbg.txt files to somewhere. Then send those files to '''equserclient@daybreakgames.com''' with as much information about the crash as you can think of.


== LaunchPad ==
== LaunchPad ==

Revision as of 07:07, 15 October 2015

Here are some ways to contact SOE about various issues.

EverQuest forum

If the moderators incorrectly delete a posting you need to forward it on to the forum admin ([email protected]) rather than post about it. I happen to be the forum admin here at SOE, and I'll work with our moderators to correct any mistakes. If you post about it and don't email us, we don't know and can't fix it.

Piestro, SOE Community Relations

Game crashing

To report crashing issues to SOE, before restarting the game go to the Logs folder in your EverQuest folder and copy the debug.dmp and dbg.txt files to somewhere. Then send those files to [email protected] with as much information about the crash as you can think of.

LaunchPad